Privacy Policy

1. Information We Collect

We collect personal data necessary for providing visa and related services, including:

• Full name, date of birth, nationality, and passport information
• Address, phone number, email, and LINE ID
• Financial documents such as bank statements and salary certificates
• Employment or education documents
• Photographs and copies of supporting documents for visa document preparation
• Travel information and visa document preparation history

2. How We Use Your Information

We use your personal data for the following purposes:

• Preparing visa document preparation and related services as requested
• Communicating with you regarding document status and appointments
• Complying with applicable legal and regulatory requirements
• Improving the quality of our services
• Sending news and promotions (only with your consent)

3. Disclosure of Personal Data

We may disclose your personal data to third parties in the following cases:

• Embassies, consulates, and immigration authorities for visa preparation
• Visa document support centers (VFS Global, TLScontact, etc.)
• Government agencies as required by law
• Third-party service providers bound by confidentiality agreements

4. Data Security

We implement appropriate security measures to prevent unauthorized access, use, disclosure, alteration, or destruction of your personal data, including:

• Restricting data access to authorized personnel only
• Storing physical documents in locked cabinets
• Using electronic security systems for digital data
• Securely destroying documents that are no longer needed

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Ensure the website functions correctly (essential cookies)
• Analyze website usage to improve user experience
• Remember your language preferences

6. Your Rights as a Data Subject

Under Thailand's Personal Data Protection Act (PDPA), you have the following rights:

• Right to access and obtain a copy of your personal data
• Right to rectify your personal data
• Right to erasure or destruction of personal data
• Right to restrict the preparation of personal data
• Right to object to the collection, use, or disclosure of personal data
• Right to withdraw consent
• Right to data portability
• Right to lodge a complaint with the Personal Data Protection Committee

7. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy or as required by law. Generally, we retain data for no longer than 5 years from the completion of services, unless a longer period is required by law.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us at: